Grab woos Comfort cabbies with huge rental discount, Latest Singapore News - The New Paper

Grab woos Comfort cabbies with huge rental discount

This article is more than 12 months old

Discount offer of about $1,500 a month follows news of ComfortDelGro's potential tie-up with Uber

Ride-hailing giant Grab has launched what may be its most aggressive campaign against the competition in Singapore.

In a text message targeted at ComfortDelGro cabbies on Sunday night, Grab dangled a rental discount of more than 40 per cent to those willing to defect to any of the other taxi companies - all of which use the Grab hailing platform.

The message said: "Dear Comfort Cabbie, HUGE Rental Discount deals from 4-15 Sept.

"$50 rental discount PER DAY, if you switch your taxi rental over to any of our taxi-fleet partners (Trans-Cab, Prime, SMRT, Premier). No targets. No questions asked."

The discount of about $1,500 a month amounts to more than 40 per cent for Comfort cabbies who drive the Hyundai i40.

Grab said those who switch to a private-hire car will get a bigger discount: $1,688 a month.

The salvo came a week after ComfortDelGro - Singapore's largest cab company - announced it was in talks with ride-hailing company Uber over a possible tie-up.

It also came days after Grab secured fresh funds, including an undisclosed tranche from Toyota Motor.

The Malaysian start-up's offer drew scores of ComfortDelGro cabbies to its Sin Ming office yesterday.

When The Straits Times checked, the office was packed, and there were about 30 Comfort and CityCab taxis parked outside. At about 2.50pm, the queue number was at 473, while the 16 counters were serving up to the 280th inquirer.

A Comfort cabby in his late 30s, who asked not to be identified, said he wanted to know more about the offer.

"My income has fallen. Last year, I was making around $150 a day net. Now, I take home about $100, and on many days, $80."

Part of his income drop is attributed to the 30 per cent rise in rent when he had to switch from an ageing Hyundai Sonata to a new Hyundai i40.

"Who knows? Maybe after this, Comfort will lower its rental, and I will not have to switch," he said.

A Comfort cabby of 10 years, Mr Alan Soh, 42, was more wary of Grab's offer.

"What are the terms and conditions? Previously, when Trans-Cab had a similar offer, the terms and conditions were not favourable."

Another Comfort cabby, Mr Chew Hock Lay, 71, said: "I do not think the offer can be so good. It is just short-term. I have been driving with Comfort for over 20 years. I am a retiree, so I am happy to make around $50 a day. If I were not happy, I would have left already."

National Taxi Association executive adviser Ang Hin Kee said: "It is good that a competitive scene is evolving whereby rentals can be determined between strong competitors."

But Mr Ang, also a labour Member of Parliament, cautioned against cartel-like behaviour. Whatever alliance or partnership emerges, drivers and commuters should not be "forced to choose only one and not the other", he said.

ComfortDelGro and Grab were not available for comment.

Competition in the taxi and private-hire industry is heating up, with operators battling each other to retain drivers as their cumulative fleet size approaches 80,000 - three times what it was just four years ago.

As of June, ComfortDelGro's fleet size had shrunk to 15,556, a 7 per cent drop since 2013, when Uber and Grab entered Singapore. Its share price closed five cents lower at $2.24 yesterday.