SingPost investing in tech
KELVIN LEE, VICE-PRESIDENT, SINGAPORE POST
We thank Ms Hannah Kogilam for her feedback ("Tap tech to improve mail delivery"; Dec 8).
As the national postal service provider, Singapore Post ( SingPost ) is committed to investing in technology as well as to improving the skills of our people.
Over the last few years, we have invested over $100 million in innovation, productivity and customer service for our postal services.
These include a more efficient mail sorting system, new-generation post offices integrated with 24/7 automated self-service lobbies, and higher-capacity three-wheeler scooters for our postmen.
With the growing need for eCommerce logistics, SingPost is also strengthening our eCommerce logistics network and connectivity in the region.
Last month, we launched our $182 million Regional eCommerce Logistics Hub that features a fully automated parcel sorting and warehousing facility that is scalable and upgradeable for the future needs of our customers.
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