Parents allege child abuse at Orchard Road childcare centre
Traumatised girl has to be coaxed into revealing how she got swollen ear in childcare centre
When Madam Yap saw her daughter's swollen left ear, she was horrified.
Her daughter is just over 2½ years old.
Madam Yap, 41, like the other parents we interviewed, asked that we not use her full name.
She said she noticed that her daugther's ears were unusually red when she picked her up from her nursery, Chiltern House at Orchard Road, at around 5.30pm on May 22.
Madam Yap, the managing director of an European multinational company, said her daughter, Julia (not her real name), complained of pain in her ears and was crying on the way home.
When Madam Yap asked her what had happened, the girl initially refused to say anything.
"She kept making the action of zipping her mouth and said 'cannot say, cannot say'."
After Madam Yap kept assuring Julia that she would not tell anybody, the little girl finally revealed that her nursery teacher had brought her and another toddler from the same class to the diaper changing room.
When Madam Yap asked Julia to show what the nursery teacher did to her in the diaper changing room, Julia twisted her ears and roughed her face with both hands.
Madam Yap believed this meant that Julia's ears were pulled and she was abused by the teacher in the room.
CRIED
"I believe the teacher is also the one who told her not to tell anyone. That's why she only cried and said 'cannot say' at first," said Madam Yap.
She then called Madam Tan, the mother of the toddler who was in the diaper changing room during the alleged abuse.
Madam Tan, 34, a property agent, immediately examined her daughter Anna (not her real name) and noticed that Anna had two scratches on her right cheek and red ears too.
"I didn't notice this right away because the injuries were not that obvious," said Madam Tan.
"And Anna, unlike Julia, is quieter. So she didn't tell me anything at first.
"Anna is not the kind who would bring up to me what happens in school unless I ask her directly."
When Madam Tan asked Anna if her red ears were because of the nursery teacher, Anna said yes.
"Anna also told my maid who was bathing her that evening, 'Come with me to school on Monday to punish the nursery teacher. She was naughty'.
"I couldn't understand why she would say that to my maid at first.
"But when Julia's mother called me about the possibility of our daughters being abused, I realised why," Madam Tan said.
The New Paper understands that the nursery teacher who allegedly abused the toddlers is new.
She was transferred to the Orchard branch of Chiltern House only about two weeks ago.
Madam Yap told TNP that Julia seemed slightly traumatised and had nightmares after the incident.
She believes the incident in the diaper changing room was not the first case of physical abuse by the new teacher.
She said that when Julia told her how her ears were pulled by the teacher, she mentioned an incident earlier in the week when the teacher smacked another classmate on the head.
"Julia said she saw the teacher hitting the boy's head. He then cried."
She informed the boy's mother, Madam Lee, who confirmed this after asking her son.
Madam Yap reported the abuse cases to the police at around 11.30pm the same day, before bringing Julia to KK Women's and Children's Hospital for a check-up.
A police spokesman told TNP last Thursday that investigations were ongoing.
The principal of Chiltern House, Ms Iris Lee, met the affected toddlers' parents last Wednesday afternoon to discuss the incident.
Ms Lee said the teacher has been suspended and the school management will decide what to do after police investigations are completed.
"It is most unfortunate that such an incident happened, but the school will do its best to ensure that lessons are not disrupted for this class.
"The interests of the children, parents and even the teacher herself is our top priority," said Ms Lee.
During the meeting, parents raised concerns over the lack of closed circuit television (CCTV) in the nursery centre and questioned the centre's recruitment process.
INSTALL CAMERAS
Madam Yap said that installing CCTVs in the centre to monitor the class situation and teacher-children interaction would help prevent similar incidents.
She also wanted Chiltern to review its process and criteria for recruiting teachers.
"I cannot understand how a teacher who abused the children would be deemed suitable to teach in the first place," she said.
"My daughter is only two years' plus. Even at home, we parents don't hit her. And she is treated like this by a teacher in school."
Another parent at the meeting, who works in a logistics company, said: "Even though my child was not the one abused, this incident has shaken my trust in the school."
But most parents still prefer that their children remain in the centre.
"I wouldn't really want to change a centre for Anna because she is already so familiar with the environment and she has made so many friends here.
"Changing schools may be disruptive for her," said Madam Tan.
"My daughter is only two years' plus. Even at home, we parents don't hit her. And she is treated like this by a teacher in school."
- Madam Yap, one of the affected children's parent
"It is most unfortunate that such an incident happened, but the school will do its best to ensure that lessons are not disrupted for this class."
- Principal of Chiltern House, Ms Iris Lee
Don't physically discipline young kids
Toddlers are often traumatised when they have been physically mishandled by a teacher or a caregiver.
That is why it is important that caregivers be extra careful in the way they discipline and guide the children, said Dr Carol Balhetchet, senior director for Youth Services, Singapore Children's Society.
Because they are so young and vulnerable, teachers and caregivers should not be physical when disciplining them.
Toddlers tend to be more playful and sometimes even disobey certain instructions, but parents and teachers should be patient in guiding them.
Parents whose children have suffered abuse by their teachers or caregivers should focus on reinstating the sense of security which may have been lost from their once-safe playgroup and school environment, said Dr Balhetchet.
This can be done through giving them more time and attention.
She also suggested that closed circuit television be installed in nurseries and childcare centres to monitor the class situation and protect the children who, because they are so young, are unable to speak up for themselves.
Get The New Paper on your phone with the free TNP app. Download from the Apple App Store or Google Play Store now
