KL authorities apologise to man in shorts
A man who was barred from the lost and found baggage area at Kuala Lumpur International Airport because he was wearing knee-length pink shorts and sandals has received an apology.
On May 7, businessman Wilson Ng, who had gone to the airport to pick up luggage that he had accidentally left at the belt after a trip to Taipei, was told to go back home and change by a security officer.
"We would like to extend our sincerest apologies to Mr Ng for any inconvenience caused during the incident," Malaysian Airports Holdings Bhd said.
It had investigated the matter and found it was due to miscommunication on the implementation of a visitor pass issuance policy.
The dress code applies to the public requesting visitor passes to enter the terminal for work or an official visit, it said. It does not apply to passengers.
Related report: Man in knee-length shorts told to cover up at KL airport
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